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Frequently Asked Questions

Everything people ask before adding Puleia to their routine. Can't find your answer? We're here to help.

Email: info@puleia.com
Phone: (463) 287-6908
Mon–Fri, 9:00 AM–5:00 PM ET

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About Puleia

What is Puleia?

Puleia is a 1% iodine nasal spray with fulvic acid. Each spray goes straight into your nose, the first place germs land every time you breathe. Think of it as hand sanitizer for your nose: a 5-second step after work, flights, school pickup or any crowded place.

What's inside?

Just four things: iodine 1% (from potassium iodide), fulvic acid, purified water and potassium sorbate (a gentle preservative). No steroids, no decongestants, nothing hidden.

How does it work?

Iodine is one of the oldest antiseptics in medicine. Hospitals have relied on it for more than a century. Puleia puts it right where you breathe in, and kills 99.99% of germs within the nose. The fulvic acid keeps the formula gentle enough to use every day.

Is it a steroid or a decongestant?

Neither. Decongestant sprays shrink swollen tissue and can cause rebound congestion after 3 days. Steroid sprays are allergy medicines. Puleia is a simple iodine + fulvic acid nasal cleanse: no steroids, no rebound, non-habit forming and no 3-day limit.

How is it different from saline spray?

Saline is salt water. It moistens and rinses, and that's it. Puleia is powered by 1% iodine plus fulvic acid, made to cleanse your nose after exposure, not just rinse it.

How to use

How do I use it?

1–2 sprays in each nostril, 1–3 times a day.

1. Tilt your head slightly forward and insert the tip about ½ inch into the nostril.
2. Press the pump. A brief tingle is normal.
3. Let it absorb for 15–30 seconds.
4. Rinse the tip after use.

When is the best time to use it?

Before you're around people, and every time you walk back in the door: in the morning before you head out, after work, flights, school pickup, crowded stores or family gatherings, and at night before bed. Most people keep one bottle by the door.

Can I use it every day?

Yes, it's made for daily use. Because there's no steroid or decongestant in it, there's no rebound and nothing to get dependent on. Follow the dose on the label.

Does it sting or burn?

Most people feel a mild tingle for a few seconds. That's normal, and it fades fast. Tilting your head forward (not back) keeps it in your nose and out of your throat. If irritation continues, stop using it.

Can my family share one bottle?

We don't recommend it. A nose spray tip touches the inside of the nose, so everyone in the house should have their own bottle. That's why most families choose a bundle.

How long does one bottle last?

It depends on how often you use it. Each bottle is 2 fl oz. Used daily as directed, one bottle lasts one person several weeks, so most people order a bundle to cover the whole season.

Safety

Is it safe for children?

Yes, Puleia can be used by children over 4 years old. An adult should help with the spray, and follow the dose on the label. It's not for children under 4.

Can I use it if I'm pregnant, nursing or have a thyroid condition?

Puleia is not recommended during pregnancy or while breastfeeding. If you have a thyroid condition or take thyroid medication, ask your doctor before using it.

I'm allergic to iodine. Can I use it?

No. If you are allergic or sensitive to iodine, do not use Puleia.

Does Puleia cure or prevent the flu?

Puleia is a nasal cleanse, not a medicine, and it isn't meant to diagnose, treat, cure or prevent any disease. It's one simple step in your daily routine, alongside washing your hands and your doctor's advice.

Orders & shipping

How long does shipping take?

Orders are processed in 1–2 business days, then delivery takes 5–8 business days on average. Total: about 6–10 business days. In October, November and December it can take the longer end of that range.

Is shipping free?

Yes, shipping is free on all orders over $39. We ship within the United States.

How do I track my order?

When your order ships, you get an email with a tracking number. Please allow up to 48 hours for tracking to update. You can also use our Track Your Order page.

Is this a subscription?

No. Every order is a one-time purchase. No auto-renew, no surprise charges, nothing to cancel.

Is Puleia sold on Amazon or in stores?

No. Puleia is only sold on our own website, puleia.com. Copies with a similar bottle and a different name have appeared on marketplaces. If it wasn't bought from puleia.com, it isn't ours.

My order arrived damaged or wrong. What do I do?

Email info@puleia.com within 7 days of receipt with your order number, a photo of the product with its shipping package and a short description. We'll send a free replacement (or a full refund, if you prefer). You don't need to send anything back.

Guarantee & refunds

Do you offer a guarantee?

Yes, every order comes with our 30-day guarantee. If Puleia isn't for you, email info@puleia.com within 30 days of receiving it. You don't need to ship anything back. Full terms are in our Refund Policy.

How do I request a refund?

Email info@puleia.com with your order number, your name and the reason for the request. We'll reply with a Return Authorization number and review your request within 7 business days. Approved refunds go back to your original payment method within 10 business days.